Customer Testimonials

Branson Travel Agency prides itself in providing the best service to all of our customers, family, and friends. Listed below are some statements from some of our satisfied customers. If you would like to add your testimonial, please click here.

The Branson Travel Agency gets an A+ in your scheduling of our trip! Robert was always available and responded quickly to any questions. Our group of 4 ladies took a bit too much time in deciding what shows we wanted to see, but Amy got our 10 shows in 5 days scheduled with rest times for us, fantastic seats, and good pre-information. We visited malls and shop, eat meals at some really nice restaurants (Robert’s recommendations), and took back roads to see a part of the “real” Branson. Thanks for the friendliness we were shown, and the professionalism of all of your work. You guys are really on the ball and I shall return to Branson … and of course you will be my team.

Tomiko
Gresham, OR

We just returned from Branson and we are thanking you for the great job you did in putting our trip together. We are very grateful for everything you did for us and everything went very well. We’re safe and sound back home thinking about the joy we experienced. We loved the shows, toured Branson and had a really good time. The car company you booked for us was kind and courteous. Just wanted to thank you for being so gracious and good to us!

Homer & Sylvia
Jacksonville, NC

I recently booked airline tickets for Branson for 5 people. Robert McCracken did a great job helping me obtain a great rate as well as great times for travel. He has terrific energy and is a great asset to Branson Travel Agency. I will continue to contact Robert as we go to Branson every year and always bring new people. Love that town!

Cheri
Sanbornville, HN

Speaking to Robert was a great relief to us. He is efficient and takes the work out of travel ! His ability to immediately relay this is an asset to the travel agency! Our Sincere Thanks and we look forward to future business with him!

Ricarda & Leonard
Brackney, PA

Robert, Our trip to Branson was great. You were extremely helpful to me as we planned the trip. Your suggestion to rent a car was an excellent one. Thank you for all you did to make our stay in Branson so successful, especially for someone limited to a wheelchair. The airline accommodations you arranged worked like a charm. And of course, I will always be indebted for your going beyond the call of duty for our “special request”. For others traveling with a handicapped person I want to pass on that the Branson drugstore rents wheelchairs at a very reasonable rate, delivers to the hotel and picks it up. How great is that!!! We found Branson, you and your agency and all our accommodations to be first rate. Thanks to you and to the person at your agency who contacted the Andy Williams Theater for us. My sister was absolutely thrilled! It was the trip of a lifetime for her!

Thank you,

Sara
Bellingham, WA

Hi Robert

I want to thank you for your effort in solving a problem that I had with the car rental that was booked for a surprise trip to Branson for my Dad’s 85th Birthday.

You had handled the problem with such a great attitude and promptly solved everything.

I would strongly recommend Branson Travel Agency for anyone that is looking for very helpful and extremely friendly travel agents.
Give them a call, you won’t be sorry

Thanks again,

Beverly
Bel Air, MD

Robert,

Just wanted to let you know what a wonderful time we had while in Branson. It was due to you, and your excellent planning and recommendations.

We finished up with the Andy Williams Christmas Show and it was the best of all, just wonderful.

Thank you for all you did for us. The Chateau on the Lake was wonderful, the shows were good too! The weather was great, and we learned a lot about Branson. I think you have a corner on the market for what you do.

I know you worked real hard on this. So give yourself a pat on the back.

Thank you,

Mary & Larry
Tokeland, WA

Hello Robert,

Thank you for your GREAT service and attention to detail. I have always preferred using a live person–like yourself–to make our travel arrangements. We have done quite a bit of traveling and it is just so much more reassuring to deal with a person than an abstract thing like the computer.

Again, thanks for really great customer relations.

Jim
Winthrop, ME

Dear Lianne,

I must send this e-mail along to make sure you’re aware of the Super Customer Service Manager you are so lucky to have on your payroll! Let me begin by saying I have never visited Branson, MO and this trip was all new and scary for me. However, when I received an e-mail back from Robert McCracken that was all about to change.

First Robert handled my airfare which was the best price to be found and perfect flight times. Then he got the best cost on the car rental with a discount. Robert even helped with the directions from the airport to your location. Before I even left Philadelphia I received several calls and e-mails from Robert checking on me and even advised of my flight number change. How super that was to be so informed. I even called for show tickets which he had someone call me right away and got me a better cost then I could of on-line.

When I arrived at your location all the paper work was in order and the directions to the site where I was staying. I really felt so at ease with all the traveling. My husband and I were so excited to be in Branson and the drive was so beautiful.

When it was time to leave we were so sad that our stay wasn’t longer. I gave a call to Robert about our boarding passes. He was more than happy to print them for us. I even needed a suggestion for dinner and he advised us of a great Mexican place called Cantina Laredo. It was the best meal we had in Branson. Robert inquired about our stay and questioned on what we did and where we went. He wanted to know what we liked the best. I even gave him a hard time about a terrific show called SIX and how he must go see it. I felt like we were old friends by now sharing exciting information. He was so happy my husband and I had such a good time. I was so happy that it was Robert McCracken that answered that e-mail I sent weeks ago when I didn’t know one darn thing about Branson!

So as you can see you have a real gem in Robert McCracken and I didn’t want his caring hard work to go unnoticed. Next year I plan on coming back to Branson MO with my Mother and aunt and you can be sure I will be calling Mr. McCracken. So he needs to get his pencil sharpened.

Sincerely,

Kathryn
Philadelphia, PA